Based in Costa Rica, our company has a team of expert engineers specializing in Unified Communications (UC).
Focusing on consulting and team extension services, we leverage our skilled professionals to enhance your UC infrastructure, ensuring seamless integration and optimized performance for your business needs.
We are a team that consistently showcases our expertise in managing telephony implementation, spearheading large and complex cloud telephony projects, and effectively submitting and managing telephone number port orders. These tasks are intricate, time-sensitive, and crucial to the successful outcome of any project.
In addition, we offer Team Extension services. Allow us to assist you in swiftly augmenting your team, while efficiently managing your costs and requirements by tapping into a diverse and skilled pool of professionals across various areas of expertise.
MEET OUR VOICE INTEGRATION & TECHNICAL SUPPORT TEAM
At the heart of our company is a team of passionate, skilled, and dedicated professionals who bring years of expertise to every project. Our Senior Voice Integration and Technical Support Engineers are not just experts in their field—they’re problem solvers, mentors, and collaborators who thrive on delivering top-notch solutions to our clients.
With over 17 years of experience in data and telecommunications, our lead engineers specialize in planning, integration, and support, always ensuring seamless upgrades and problem resolution. Their ability to break down complex technical concepts into clear, actionable solutions makes them invaluable to both end-users and network operations centers (NOCs).
But what truly sets our team apart is their customer-first mindset and unwavering commitment to excellence. Whether they’re troubleshooting a critical issue, assisting with 911 software integrations for emergency services, or implementing CRM systems, they approach every task with precision, integrity, and a drive to make an impact.
Beyond their technical expertise, our engineers are natural leaders and team players, always ready to guide and support their colleagues. They believe in the power of collaboration and the importance of working closely with multinational teams to achieve shared goals. Their strong project management skills and proactive approach ensure that we not only meet but exceed expectations.
At the end of the day, our team is more than just a group of engineers—they’re the backbone of our success, dedicated to innovation, problem-solving, and helping our customers navigate the ever-evolving world of voice integration and technical support.
We are a distinguished group specializing in IP telephony services, headquartered in Costa Rica
Our mission is to offer cutting-edge business solutions in the technological field, supported by a highly qualified team committed to the highest level of customer service.
We are technology experts with over 35 years of extensive experience serving multinational corporations.
“In a past position, I worked closely with Carlos and Kristian migrating our on-prem system to a VoIP cloud solution. This type of project can be very stressful when you are dealing with porting over 400 numbers, however, that was not the case during my project. I knew I was in good hands.
Carlos and Kristian brought calmness to the project, putting our whole team at ease. Their expertise and experience helped me tremendously as we programmed the automation for the system.”
“As we are finalizing this long-awaited migration for our police, fire, OEM, and courts to the Avaya Cloud Office, I could not imagine ever being able to complete the project without their support. I have been in the IT industry since before Y2K and over that time have completed countless acquisitions, migrations, buildouts, and close-downs during that time. I have never worked with a group more dedicated and professional than the team mentioned above. I feel that the word team best suits the quality of the support that I have been receiving on this project.”
“Kristian – thank you for all the extra time you spent with me to ensure everything was programmed correctly. Carlos – the porting guru. Thank you for working through our phone number and billing craziness to complete the port successfully.”
“Sending kudos to Kristian for his patience and due diligence in verifying all numbers were routing correctly post-Go Live. He took time to sit with me on a call while sorting through the route to get them updated.”
